Shipping policy

Shipping Policy – BUXTON SCAFFOLDING LTD

At BUXTON SCAFFOLDING LTD, we are committed to delivering your order quickly, safely, and reliably. Please review our shipping policy below for important information regarding order processing, delivery times, and shipping methods.

1. Order Processing

All orders are processed within 1–3 business days after payment has been successfully completed. Orders are not processed or shipped on weekends or public holidays.

During periods of high order volume, processing times may be slightly delayed. If there is a significant delay in the shipment of your order, we will contact you via email.

2. Shipping Methods & Delivery Time

We work with reliable international logistics partners to ensure safe and timely delivery.

Estimated delivery times:

United Kingdom: 3–7 business days
Europe: 5–10 business days
United States & Canada: 7–12 business days
International: 7–15 business days

Please note that delivery times are estimates and may vary depending on the destination, customs clearance, and local carrier conditions.

3. Shipping Fees

Shipping costs are calculated at checkout based on the destination and shipping method selected. Occasionally, we may offer free shipping promotions, which will be clearly indicated on our website.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment.

Please allow 24–48 hours for tracking information to update after the package has been dispatched.

5. Customs, Duties & Taxes

For international shipments, customs duties, taxes, or import fees may be charged by the destination country. These charges are the responsibility of the customer and are not controlled by CYCLOPLOID LTD.

6. Incorrect Address

Please ensure that your shipping address is accurate and complete when placing your order. BUXTON SCAFFOLDING LTD is not responsible for orders shipped to incorrectly provided addresses.

If you notice an error in your shipping details, please contact us immediately before the order is dispatched.

7. Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of delivery so we can assist you in resolving the issue.